What is UserCall?
UserCall is an AI-driven platform that provides access to a vast array of AI technologies for various needs, including AI voice user interview agents. It allows users to conduct 1:1 voice calls with countless users at scale, providing 10x deeper insights than surveys.
Features of UserCall
- Fine-tuned and trained with expert user and UX research and human-centered design methods
- Ability to ask relevant follow-up questions to uncover deep customer needs while minimizing bias
- High-quality customer insights without time or resource constraints
- Ability to run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys
- Never worry about not asking the right questions
- Save time and effort extracting key actionable insights
- High-converting branded interview links
How to use UserCall
- Simply add a few learning goals and any specific questions to get deep-seated and actionable insights to improve your product and business
- Share a link to your AI interviewer with your users with a custom branded link or via an embeddable widget
- Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations
Price of UserCall
- Lite plan: $69/month or $699/year, up to 12 call recordings per month, max 9-minute interviews, up to 2 interview links
- Core plan: $159/month or $1599/year, up to 25 call recordings per month, max 12-minute interviews, up to 5 interview links
- Enterprise plan: custom seats, custom call minutes per month, custom call time limits, custom integrations and features
Helpful Tips for using UserCall
- Use UserCall for continuous feedback and product discovery
- Use UserCall to understand the "why" behind your metrics
- Use UserCall for product and team alignment
- Use UserCall for attitudinal and formative research
- Use UserCall for interview participant screening
- Use UserCall for customer satisfaction
Frequently Asked Questions about UserCall
- How do UserCall's AI user interview agents work? UserCall's AI-powered moderating agents operate by implementing user research methods and human-centered design principles.
- What kind of follow-up questions can the AI agent ask during interviews? UserCall can ask pertinent follow-up questions that are derived from the user responses to uncover specific pain points, job-to-be-done, underlying desires and user experience issues.
- How does UserCall minimize bias in interviews? UserCall minimizes bias in interviews by applying training that avoids leading or suggestive prompts while formulating questions.
- What is the process of setting up UserCall link for voice user interviews? To set up UserCall link for AI voice user interviews, you just need to enter some basic details about the product, brand and any learning goals and questions for the AI agent to follow.
- How do I share the AI interviewer link to my users? Just like a survey link, you can share your branded link in any place where your users interact with you the most.