What is SupportChat?
SupportChat is a powerful AI-driven platform that enables users to create a ChatGPT chatbot for their website and document data. This innovative tool allows users to upload their knowledge base, test the bot, and embed it on their website, providing a seamless customer service experience.
Features
SupportChat offers a range of features that make it stand out from other chatbot solutions. These include:
- Multiple Data Sources and Languages: SupportChat accepts all websites and 10+ file formats as data, including pdf, doc/docx, txt, etc. It also supports 100+ languages.
- Continuous Chatbot Learning: The chatbot takes corrections into account and updates its AI, becoming better and better with user guidance.
- Understand and Engage Customers: View all conversations customers have with the chatbot, receive notifications of new conversations, and take the AI's place at any time.
- Easy Training: Training the bot is super easy, requiring just a few clicks.
How to use SupportChat
Using SupportChat is a straightforward process. Simply follow these steps:
- Upload your knowledge base: Input your website URL, along with any documents you want the chatbot to know about.
- Test your bot: Have a few conversations with your bot to ensure it's working as expected.
- Embed the bot on your website: Follow the embedding instructions to embed the bot on your site.
Pricing
SupportChat offers flexible pricing plans to suit different needs:
- Free: $0 / Month, includes up to 500,000 words of training data, up to 1000 user messages per month, view all chat history, and chatbot improvement using chatbot history.
- Standard: $40 / Month, includes up to 10,000,000 words of training data, up to 7000 user messages per month, view all chat history, chatbot improvement using chatbot history, remove branding, and priority support.
- Premium: Custom Pricing, includes unlimited training data, unlimited messages, view all chat history, chatbot improvement using chatbot history, remove branding, and priority support.
Helpful Tips
- Make the most of SupportChat's continuous learning feature by correcting your chatbot regularly.
- Use SupportChat's analytics to gain insights into customer conversations and improve your customer service.
- Take advantage of SupportChat's easy training process to get started quickly.
Frequently Asked Questions
- Can I cancel my paid subscription at any time? Yes, paid subscriptions can be cancelled at any time.
- How many languages does SupportChat support? SupportChat supports 100+ languages.
- Can I remove branding from my chatbot? Yes, the Standard and Premium plans allow you to remove branding from your chatbot.