What is ModerateKit?
ModerateKit is a Moderation-as-a-Service platform that automates the moderation, reviewing, and processing of user-generated content at scale for your Gainsight, Slack, or Discord community. It helps save your team precious time, improves quality and engagement, and reduces the operating cost of your self-serve community.
Features of ModerateKit
- Topic Moderation: ModerateKit's moderation tools triage, review, optimize, and approve, mark as spam or trash your community questions, conversations, and coming soon, ideas.
- Topic Optimization: ModerateKit optimizes your community topics to improve quality of their title and content (main body of the topic), tagging, category, auto-translate non-English topics, and add moderator tags for better internal reviews and workflows.
- Code of Conduct, Spam & NSFW Detection: ModerateKit's algorithm works with general spam, NSFW, and abuse detection, checks against unwanted commercial or advert type posts, and allows you to align the moderation with your company's Code of Conduct or policies to make sure every post is within your guidelines.
- Reply Moderation: ModerateKit's moderation tools review, approve, or trash all replies to your community questions, conversations, and ideas. Approved, non-English replies will be auto-translated.
- Auto-Reply Bot: ModerateKit's Auto-Reply Bot, currently in beta, can reply to posts on your community. You supply the Bot with company and product "Knowledge", this gives the bot context to help with answering questions asked across your community.
How to use ModerateKit
Every user can utilize ModerateKit's features to automate the moderation, reviewing, and processing of user-generated content at scale for their Gainsight, Slack, or Discord community. By leveraging ModerateKit's daily free uses, users can explore a vast range of AI-powered tools to support various tasks.
Price of ModerateKit
ModerateKit offers a pricing plan of $499 per month, which includes 1000 topics and replies moderated monthly, topic and reply moderation, auto-reply bot, Zapier integration, 1-1 onboarding, priority support, and community health analytics (coming soon).
Helpful Tips for ModerateKit
- Stay lean and save 100s of hours each month by automating your Gainsight, Slack, or Discord community posts, questions, and ideas with ModerateKit!
- Use ModerateKit to improve your community, reduce the repetitive tasks for your community managers, and save 100s of hours for your business.
Frequently Asked Questions about ModerateKit
- What platforms does ModerateKit work with? ModerateKit works with Gainsight Customer Communities, Slack, Discord, Airtable, and No-Code Platforms such as Softr, Bubble, and Webflow via Zapier integration.
- Can I book a 1-1 demo? Yes! You can sign up to the Waiting List or reach out to us on X, LinkedIn, or Email.
- What are the current features of ModerateKit? ModerateKit's current features include topic moderation, topic optimization, code of conduct, spam & NSFW detection, reply moderation, and auto-reply bot.
- What data is stored or retained by ModerateKit from our community? ModerateKit does not retain or store any of the data we process in any way. Once we have processed any post, the data is then sent to Airtable or Gainsight CC where it is stored and controlled by you.