What is Gupshup?
Gupshup is a conversational engagement platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels. It provides a unified platform for customer acquisition, engagement, conversion, and support.
Features of Gupshup
Gupshup offers a range of features, including:
- Conversational AI: Drive AI-powered customer engagement with advanced multi-lingual chatbots and voice bots across channels.
- Campaign Manager: Plan, optimize, and deliver multi-channel conversational campaigns to maximize engagement, reduce costs, and drive conversions.
- Bot Studio: Craft custom conversational journeys with zero code and empower marketing, product, and support users with pre-built bot templates and a visual editor.
- Agent Assist: Improve agent efficiency by bringing all digital conversations, context, and support actions in a single view.
- Integrations: Leverage over 1000 pre-built integrations and connectors to connect bots with the system-of-records.
- Conversational Automation: Automate marketing, commerce, and support with advanced multi-lingual chatbots and voice bots across channels.
How to use Gupshup
To use Gupshup, businesses can:
- Request a demo to explore the platform's capabilities.
- Leverage the platform's features to drive conversational engagement across the customer lifecycle.
- Use the platform's integrations to connect with various channels and systems.
Pricing of Gupshup
The pricing of Gupshup is not explicitly stated on the website. However, businesses can request a demo to learn more about the platform's pricing and plans.
Helpful Tips for using Gupshup
To get the most out of Gupshup, businesses can:
- Leverage the platform's conversational AI to drive customer engagement.
- Use the campaign manager to optimize and deliver multi-channel conversational campaigns.
- Empower agents with the agent assist feature to improve efficiency.
- Explore the platform's integrations to connect with various channels and systems.
Frequently Asked Questions about Gupshup
Q: What is Gupshup? A: Gupshup is a conversational engagement platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.
Q: What are the features of Gupshup? A: Gupshup offers a range of features, including conversational AI, campaign manager, bot studio, agent assist, and integrations.
Q: How do I use Gupshup? A: To use Gupshup, businesses can request a demo to explore the platform's capabilities and leverage its features to drive conversational engagement across the customer lifecycle.