What is Crisp?
Crisp is an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge in one place. It provides a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, and knowledge base to help businesses improve their customer experience.
Features of Crisp
- Chatbot builder with a visual editor for creating workflows
- CRM to improve leads and customers' knowledge
- Shared inbox to centralize all conversations
- Co-browsing software for real-time assistance
- Customer engagement software for retargeting leads or customers
- Knowledge base to make customers more autonomous
- Campaigns to boost engagement by sending email and in-app messages
- Ticketing system to optimize customer support
- Integrations with various apps and services
How to use Crisp
Crisp is easy to use and configure. You can start with a 14-day free trial and then subscribe to one of our affordable plans. Our Help Center provides guides and tutorials to help you get started. You can also watch our videos to learn best practices for using Crisp.
Pricing of Crisp
Crisp offers a free plan with limited features. Our paid plans are affordable and offer additional benefits and extended access beyond the free usage limits.
Helpful Tips for using Crisp
- Use Crisp's chatbot builder to automate repetitive tasks and close more deals
- Leverage Crisp's CRM to grow an unlimited database of contacts and organizations
- Utilize Crisp's co-browsing software for real-time assistance with shared browsing and live chat
- Take advantage of Crisp's customer engagement software to retarget your leads or customers manually or automatically
- Make your customers more autonomous with Crisp's knowledge base
Frequently Asked Questions about Crisp
- What is Crisp's customer support like? Crisp offers cross-channel customer support experiences using modern messaging.
- Can I use Crisp for sales and marketing? Yes, Crisp can be used for sales and marketing to automate your sales pipeline using bots and retarget customers by sending target emails and in-app messages.
- Is Crisp secure? Yes, Crisp takes security seriously and has measures in place to protect user data.
- Can I cancel my subscription at any time? Yes, you can cancel your subscription at any time and your data will be removed.