What is Chaport?
Chaport is an all-in-one customer messaging platform that combines live chat, chatbots, multi-channel, and knowledge base features to provide effective support, sales, and engagement for businesses of all sizes.
Features of Chaport
Chaport offers a range of features to help businesses communicate with their customers, including:
- Live Chat: Help customers faster and increase sales with real-time chat
- Chatbots: Automate sales and support with chatbots that answer common questions and qualify leads
- Multi-Channel: Respond to customer inquiries from multiple channels, including Facebook, Telegram, and Viber, in one place
- Knowledge Base: Encourage customer self-service with a knowledge base and FAQ bot
- Mobile Apps: Talk to customers on-the-go with mobile apps for iOS, Android, Web, Windows, and MacOS
- Integrations & API: Connect Chaport with 4,000+ apps using Zapier or integrate with any app using API
- Powerful Features: Auto-invitations, typing insights, saved replies, detailed customer info, group chats, file sending, widget customization, multilingual chat widget, and reports
How to use Chaport
To get started with Chaport, simply sign up for a free account and add the live chat widget to your website. You can then customize the widget to fit your brand, set up chatbots to automate sales and support, and start responding to customer inquiries from multiple channels.
Pricing of Chaport
Chaport offers a free plan, as well as several paid plans to suit businesses of all sizes. The pricing plans include:
- Free: Includes live chat, chatbots, and multi-channel features
- Paid Plans: Start at $15/month and include additional features such as knowledge base, integrations, and API
Helpful Tips for Chaport
- Use Chaport's chatbots to automate sales and support and free up more time for complex customer inquiries
- Customize the live chat widget to fit your brand and improve customer engagement
- Use Chaport's knowledge base to encourage customer self-service and reduce support tickets
- Integrate Chaport with other apps using Zapier or API to streamline your workflow
Frequently Asked Questions about Chaport
- Is Chaport suitable for small businesses? Yes, Chaport offers a free plan and paid plans starting at $15/month, making it an affordable solution for small businesses.
- Can I customize the live chat widget? Yes, Chaport allows you to customize the live chat widget to fit your brand, including changing the color, background, texts, position, and operator photos.
- Does Chaport offer mobile apps? Yes, Chaport offers mobile apps for iOS, Android, Web, Windows, and MacOS, allowing you to talk to customers on-the-go.