What is BoldDesk?
BoldDesk is an AI-driven customer service software that provides an all-in-one platform to effortlessly resolve 70% of customer inquiries. AI and workflow automation support deliver a seamless experience for agents and customers.
Features of BoldDesk
- Ticketing System: Efficient end-to-end ticketing system for support teams
- Knowledge Base: Self-service central repository of information for customers
- Task Management: Manage all tasks associated with resolving a ticket
- AI Copilot: Reduce support volume and increase efficiency with generative AI and automation
- Mobile App: A help desk in your pocket to serve customers from anywhere
How to Use BoldDesk
Every user can utilize AI Copilot for faster replies, grammar checks, and translations to customers' native languages. Boost efficiency with instant insights, reply assistant, and tickets to articles.
Price of BoldDesk
The pricing of BoldDesk is budget-friendly, with no hidden costs and no extra costs for training or support. Enjoy a free trial and a free migration service to switch from any other help desk software.
Helpful Tips for BoldDesk
- Accomplish more in less time with generative AI
- Boost efficiency with instant insights
- Reply assistant and tickets to articles
- Get more done every day with fewer clicks, smarter AI tools, and streamlined workflows
Frequently Asked Questions about BoldDesk
- What is BoldDesk?
- How does AI Copilot work?
- Can I customize the help center to maintain my brand's identity?
- Is BoldDesk suitable for startups, small businesses, and enterprises?