What is BIK?
BIK is an all-in-one eCommerce platform that enables businesses to consolidate their marketing and support stack with AI. It provides a range of features, including AI-powered helpdesk, customer data platform, analytics, and gamification, to help businesses drive higher ROI and conversions.
Features of BIK
BIK offers a range of features that make it an ideal platform for eCommerce businesses. Some of the key features include:
- AI-powered helpdesk that increases customer support team's productivity by 60% across all channels
- AI translator that enables businesses to engage with foreign language customers in real-time
- AI assistant that leads the customer journey with apt responses, saving time and cost on human resources
- AI classify that understands customer intent and directs them to the right resolution
- AI reply that provides personalized responses to customers
- AI product recommendation that integrates with Shopify to provide spot-on recommendations
- Integrations with various platforms, including Instagram, WhatsApp, and email
How to use BIK
To get started with BIK, businesses can book a demo to explore the platform's features and capabilities. BIK provides a range of resources, including a podcast, blog, case studies, and developer resources, to help businesses get the most out of the platform.
Price of BIK
The pricing of BIK is not explicitly stated, but it offers a range of plans to suit different business needs. Businesses can contact BIK to learn more about the pricing and plans.
Helpful Tips for using BIK
- Use BIK's AI-powered helpdesk to increase customer support team's productivity
- Leverage BIK's AI translator to engage with foreign language customers
- Use BIK's AI assistant to lead the customer journey with personalized responses
- Integrate BIK with Shopify to get spot-on product recommendations
- Explore BIK's integrations with various platforms to expand its capabilities
Frequently Asked Questions about BIK
- What is BIK? BIK is an all-in-one eCommerce platform that enables businesses to consolidate their marketing and support stack with AI.
- What are the key features of BIK? BIK offers a range of features, including AI-powered helpdesk, customer data platform, analytics, and gamification.
- How can I get started with BIK? Businesses can book a demo to explore BIK's features and capabilities.
- Is BIK expensive? The pricing of BIK is not explicitly stated, but it offers a range of plans to suit different business needs.